The Quizfactor.com website is managed by Quiz Factor Limited ("Quiz Factor")
Quiz Factor Limited is committed to providing fun, exciting and above all fair competition in a safe and secure environment. It has identified 3 key areas of responsibility to customers on this site; secure banking, privacy and customer support. We invite you to take a few minutes to read through an outline of the efforts made to fulfil its responsibilities in each of these areas.
Quiz Factor is committed to the security of all personal details entered onto this site. In order to ensure that your credit or debit card details cannot be compromised Quiz Factor, [ ] which provides banking on the quizfactor.com site, use the SSL Protocol with 128 bit encryption to provide security and privacy between your computer and their servers. This means that before any sensitive data is sent between you and the servers, the data is encrypted before it is transmitted. This protects against anyone gaining access to your confidential details.
Your account balance is always available on the 'My Account' page, which can be seen as soon as you are logged in. You can also view a recent history of your deposits and withdrawals on the 'My Quiz Factor' page when you are logged into your account.
Quiz Factor collects information from you when you register your account on this site and emails you with promotions and offers that are connected with this site. You are entitled to unsubscribe from all correspondence from within any email received, in the 'My Quiz Factor' page or by contacting the customer services department.
Quiz Factor also collects information, including your browser type and your IP address, when you log on and use your account. As with many other websites, the site may use software known as 'cookies' to store information relating to your preferences to enable both Quiz Factor to improve their services to you.
Any queries you have may already be answered on our FAQs page. However, if you cannot find the information you are looking for; our friendly team of Customer Services agents are available to help you. In the case of a dispute, please contact our Customer Support team in the first instance who will be able to assist you. You can contact the team by using the form on our Contact Us page.
Quiz Factor believes very strongly that it has a responsibility towards the welfare of all players on the site. Our quizzes are a social experience and a form of entertainment to be enjoyed without excess. We ask that you spend only what you can afford to spend, and we strongly recommend that you fix a weekly or monthly budget so that you won't be short of money for the other things in life.
If at anytime during your play you feel that you are spending too much then we kindly request that you either reduce your limits or suspend your account. Should you wish to suspend your account then please contact our Customer Support team stating the amount of time you would like your account closed for. We aim to deal with your request within 48 hours but cannot guarantee this. As soon as your account is closed you will receive a reply. Please note that we will not be held responsible for your actions while your account remains open.
Player Protection Limits and Self
For this reason all players can set limits to the amount of money they can spend on the quizzes. You can set a limit on both your deposits and withdrawals each day, week and month. These limits are set by default to £2,000 / day, £5,000 / week and £10,000 / month. If you wish to change your limits you can do so by contacting any member of the Customer Support Team using the form on our support page, or by going into the help chat room in the quiz.
Please note, any request by you to decrease your Player Protection Limits will take effect immediately and any request by you to increase your Player Protection Limits will take effect a minimum of 24 hours later.
Should you wish to self exclude from quizfactor.com, we will close your account on your request for a minimum period of 6 months during which time it will not be possible for you to re-open your account. You are also able to close your account permanently. During any period of self exclusion you will be removed from our email mailing list.
In the United Kingdom, it is illegal for someone who is under 18 years of age to gamble. Quizfactor.com reserves the right to ask for proof of age from any player and to carry out checks to verify the information provided. Customer accounts may be suspended and funds withheld until satisfactory proof of age is provided. In order to avoid underage gambling, we may undertake a search with a third party for the purpose of verifying that you are 18 years of age or older.
If young people have access to your computer and internet connection, please keep your username and password confidential at all times. There are a number of third party applications that parents or guardians can use to monitor or restrict the use of their computer's access to the internet, including:
- Net Nanny filtering software protects children from inappropriate web content: www.netnanny.com
- CYBERsitter filtering software allows parents to add their own sites to block: www.cybersitter.com